Frequently Asked Questions
Everything you need to know about precision cooking and Anova.
What is sous-vide cooking?
Sous-vide is a cooking technique that involves vacuum-sealing food in a bag and cooking it in a precisely regulated water bath. This method ensures perfect edge-to-edge results and incomparable texture.
How long does shipping take for Anova Precision Cookers?
Standard shipping typically takes 3 to 7 business days within the continental United States. International shipping times vary by location and selected carrier.
What is your return policy?
We offer a 100-day money-back guarantee. If you are not satisfied with your purchase, you can return it within 100 days of the delivery date for a full refund.
Do Anova products come with a warranty?
Yes, all Anova Precision Cookers and ovens come with a 2-year limited warranty that covers any manufacturing defects under normal home use.
Can I control my device via my smartphone?
Absolutely. Most Anova Precision Cookers feature Wi-Fi connectivity, allowing you to start, stop, and monitor your cook from anywhere using the Anova Culinary app.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.